{"id":8780,"date":"2026-09-23T10:26:09","date_gmt":"2026-09-23T10:26:09","guid":{"rendered":"https:\/\/sarnaiwellness.com\/?page_id=8780"},"modified":"2026-09-23T10:26:09","modified_gmt":"2026-09-23T10:26:09","slug":"general-terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/sarnaiwellness.com\/?page_id=8780","title":{"rendered":"General Terms &#038; Conditions"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">Welcome to Sarnai Wellness. By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following General Terms &amp; Conditions. Please read these terms carefully before using our website or placing an order.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">1. Use of the Website<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The Sarnai Wellness website is intended to provide information about our products and services and to facilitate online purchases. By using this website, you agree to use it only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">You must not use the website for any unlawful, fraudulent, misleading, or unauthorized activity.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">2. Product Information<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, specifications, availability, and other information displayed on the website are accurate and up to date. However, minor variations in product appearance, packaging, colour, or other details may occur.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Product images are provided for reference and may differ slightly from the actual product or packaging supplied by the manufacturer.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">3. Product Availability<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">All products displayed on the website are subject to availability. Sarnai Wellness reserves the right to limit quantities, discontinue products, or make changes to product availability without prior notice.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If a product becomes unavailable after an order has been placed, we may contact the customer regarding the order and provide an appropriate solution, including cancellation and applicable refund where required.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">4. Prices and Payments<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Product prices displayed on the website are subject to change without prior notice. The applicable price for an order will generally be the price displayed at the time the order is placed, subject to any applicable offers, discounts, taxes, or other charges.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Customers are responsible for providing accurate payment and billing information. Orders will be processed only after successful payment confirmation, where applicable.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">5. Order Acceptance<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Placing an order on the website does not automatically guarantee its acceptance. Sarnai Wellness reserves the right to accept, modify, or decline an order in situations including product unavailability, pricing errors, payment issues, suspected fraudulent activity, or other circumstances affecting the fulfilment of the order.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Once an order is accepted and processed, the customer will receive the relevant order confirmation or notification through the contact details provided during checkout.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">6. Customer Information<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Customers are responsible for providing complete and accurate information while placing an order, including name, delivery address, contact number, email address, and other required details.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Sarnai Wellness will not be responsible for delays, failed deliveries, or additional charges arising from incorrect, incomplete, or outdated information provided by the customer.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">7. Order Cancellation<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Order cancellation requests are subject to the order status and applicable terms. Customers may request cancellation before the order enters processing, packing, or dispatch, wherever cancellation is available.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Once an order has been packed, shipped, or handed over to the delivery partner, cancellation may no longer be possible. Please refer to our Cancellation Policy for further details.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">8. Shipping and Delivery<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We aim to process and deliver orders within the estimated delivery time communicated on the website or during checkout. Delivery timelines may vary depending on the delivery location, product availability, courier services, weather conditions, holidays, or other circumstances beyond our reasonable control.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Customers should ensure that someone is available at the provided delivery address to receive the order. Please refer to our Shipping Policy for additional information.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">9. Returns and Refunds<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Returns and refunds are subject to the applicable product category, condition of the product, and our Return &amp; Refund Policy. Customers should review the applicable policy before placing an order.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Products that are eligible for return must generally be returned in the condition specified in our applicable return policy. Certain products may not be eligible for return due to their nature, hygiene requirements, safety considerations, or other applicable restrictions.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">10. Offers and Promotions<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Sarnai Wellness may offer discounts, promotional offers, coupon codes, combo offers, or other special schemes from time to time. Such offers may be subject to specific terms and conditions, validity periods, product restrictions, or quantity limits.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Unless specifically stated otherwise, promotional offers cannot be combined with other offers. Sarnai Wellness reserves the right to modify, suspend, or withdraw any promotional offer without prior notice.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">11. Health and Product Information<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Information provided on the website about Ayurvedic, herbal, wellness, food, personal care, or healthcare products is intended for general informational purposes. Product information should not be considered a substitute for professional medical advice, diagnosis, or treatment.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Customers should carefully read product labels, directions, ingredients, warnings, and other information provided with the product. Where appropriate, customers should consult a qualified healthcare professional before using any healthcare or wellness product.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">12. Intellectual Property<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">All content available on the Sarnai Wellness website, including text, graphics, logos, images, product descriptions, designs, icons, and other materials, is protected by applicable intellectual property laws unless otherwise stated.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Content from the website may not be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission from Sarnai Wellness or the respective rights holder.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">13. Website Accuracy and Availability<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We make reasonable efforts to maintain the accuracy and availability of the website. However, Sarnai Wellness does not guarantee that the website will always be uninterrupted, error-free, completely accurate, or available at all times.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We may update, modify, suspend, or discontinue any part of the website or its services when necessary.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">14. Limitation of Responsibility<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Sarnai Wellness will make reasonable efforts to provide reliable products and services. However, we shall not be responsible for delays, interruptions, or circumstances resulting from events beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">15. Changes to These Terms<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Sarnai Wellness reserves the right to update or modify these General Terms &amp; Conditions from time to time. Any changes will be posted on this page and will become effective when published on the website.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Customers are encouraged to review these terms periodically to remain informed about the conditions applicable to the use of our website and services.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">16. Governing Law<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">These General Terms &amp; Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with the use of the website or purchase of products shall be subject to the applicable jurisdiction in India.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">17. Contact Us<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If you have any questions regarding these General Terms &amp; Conditions, your order, products, or services provided by Sarnai Wellness, you may contact us through the Contact Us page on our website.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Sarnai Wellness. By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following General Terms &amp; Conditions. Please read these terms carefully before using our website or placing an order. 1. Use of the Website The Sarnai Wellness website is intended to &hellip; <\/p>\n<p class=\"more-link-wrap\"><a href=\"https:\/\/sarnaiwellness.com\/?page_id=8780\" class=\"more-link\"><i class=\"opal-icon-plus\" aria-hidden=\"true\"><\/i><span>Read More<span class=\"screen-reader-text\"> &#8220;General Terms &#038; Conditions&#8221;<\/span><\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-8780","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=\/wp\/v2\/pages\/8780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8780"}],"version-history":[{"count":2,"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=\/wp\/v2\/pages\/8780\/revisions"}],"predecessor-version":[{"id":8782,"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=\/wp\/v2\/pages\/8780\/revisions\/8782"}],"wp:attachment":[{"href":"https:\/\/sarnaiwellness.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}